News from the Service Board
News from the Service Board
News from the Service Board
Create & send service case in under a minute
Discover the easy assistance in case of emergency with ServiceBoard
No My tapio company account yet?
No My tapio company account yet?
No My tapio company account yet?
At a glance
At a glance
At a glance
The ServiceBoard at a glance
Create service tickets, keep an eye on the current status, communicate directly with your service partners, and find targeted solutions via video.
Create service tickets, keep an eye on the current status, communicate directly with your service partners, and find targeted solutions via video.
Create service tickets, keep an eye on the current status, communicate directly with your service partners, and find targeted solutions via video.
Keep an overview
Overview of all service cases in your production - the service tickets that have already been resolved and those that are currently being processed.
Service tickets
Create a service ticket with just a few clicks, add photos and automatically send it to the right service partner.
Service tickets
Create a service ticket with just a few clicks, add photos and automatically send it to the right service partner.
Communication
with serviceAssist
Jump directly from the serviceAssist web app to the pre-filled service ticket in the tapio ServiceBoard.
Communication
with serviceAssist
Jump directly from the serviceAssist web app to the pre-filled service ticket in the tapio ServiceBoard.
Video diagnosis
Use the video transmission to connect directly with your service partner and look for specific solutions together.
Video diagnosis
Use the video transmission to connect directly with your service partner and look for specific solutions together.
Overview
Always keep an eye on open and solved tickets
If none of the solutions suggested in serviceAssist were helpful, you can jump directly from the serviceAssist web app to the pre-filled service ticket in the tapio ServiceBoard. This saves you valuable time in the event of machine breakdowns.
Overview
Always keep an eye on open and solved tickets
If none of the solutions suggested in serviceAssist were helpful, you can jump directly from the serviceAssist web app to the pre-filled service ticket in the tapio ServiceBoard. This saves you valuable time in the event of machine breakdowns.
Overview
Always keep an eye on open and solved tickets
If none of the solutions suggested in serviceAssist were helpful, you can jump directly from the serviceAssist web app to the pre-filled service ticket in the tapio ServiceBoard. This saves you valuable time in the event of machine breakdowns.
Applications in interaction
Service helper
Act quickly in the event of a problem
Thanks to a precise error description, the service case is routed directly to the appropriate technician. The technician contacts you by phone or uses video diagnostics via the ServiceBoard. With video diagnostics, you or the technician can show the problem or present the solution using 3D models. You can use the camera on your device to give the technician a direct insight. This saves time, minimizes downtime and reduces service costs.
Service helper
Act quickly in the event of a problem
Thanks to a precise error description, the service case is routed directly to the appropriate technician. The technician contacts you by phone or uses video diagnostics via the ServiceBoard. With video diagnostics, you or the technician can show the problem or present the solution using 3D models. You can use the camera on your device to give the technician a direct insight. This saves time, minimizes downtime and reduces service costs.
Service helper
Act quickly in the event of a problem
Thanks to a precise error description, the service case is routed directly to the appropriate technician. The technician contacts you by phone or uses video diagnostics via the ServiceBoard. With video diagnostics, you or the technician can show the problem or present the solution using 3D models. You can use the camera on your device to give the technician a direct insight. This saves time, minimizes downtime and reduces service costs.
ServiceBoard Live
ServiceBoard and serviceAssist in practice
The ServiceBoard saves you costs and valuable time when servicing machines. You can solve potential machine problems faster and get an overview of all your service cases - on your smartphone and tablet.
ServiceBoard Live
ServiceBoard and serviceAssist in practice
The ServiceBoard saves you costs and valuable time when servicing machines. You can solve potential machine problems faster and get an overview of all your service cases - on your smartphone and tablet.
ServiceBoard Live
ServiceBoard and serviceAssist in practice
The ServiceBoard saves you costs and valuable time when servicing machines. You can solve potential machine problems faster and get an overview of all your service cases - on your smartphone and tablet.
furniture production
Simply use it in furniture production
At tapio, the number of users is unlimited, you only pay per machine for using the ServiceBoard. You can choose whether to conclude an annual or monthly subscription for the machine. You can easily manage the licenses, machines, and users of your company in my.tapio.one.
furniture production
Simply use it in furniture production
At tapio, the number of users is unlimited, you only pay per machine for using the ServiceBoard. You can choose whether to conclude an annual or monthly subscription for the machine. You can easily manage the licenses, machines, and users of your company in my.tapio.one.
furniture production
Simply use it in furniture production
At tapio, the number of users is unlimited, you only pay per machine for using the ServiceBoard. You can choose whether to conclude an annual or monthly subscription for the machine. You can easily manage the licenses, machines, and users of your company in my.tapio.one.
Prices
Prices
Prices
Select and configure subscription now
Everything you need for efficient machine service. Choose the ServiceBoard subscription now.
Everything you need for efficient machine service. Choose the ServiceBoard subscription now.
Basic
10
€
Per machine / per month
Unlimited number of service tickets
Unlimited number of users
Video Diagnosis Tool
Documentation of solutions
Search function
Basic
10
€
Per machine / per month
Unlimited number of service tickets
Unlimited number of users
Video Diagnosis Tool
Documentation of solutions
Search function
Basic
10
€
Per machine / per month
Unlimited number of service tickets
Unlimited number of users
Video Diagnosis Tool
Documentation of solutions
Search function
0
€
More about tapio
More apps
How can I add a new service partner?
How can I add a new service partner?
How can I add a new service partner?
How do I activate my ServiceBoard license?
How do I activate my ServiceBoard license?
How do I activate my ServiceBoard license?
I have more than three attachments, what can I do?
I have more than three attachments, what can I do?
I have more than three attachments, what can I do?
How many users can use ServiceBoard?
How many users can use ServiceBoard?
How many users can use ServiceBoard?
On which devices can I use ServiceBoard?
On which devices can I use ServiceBoard?
On which devices can I use ServiceBoard?
Why is my machine not displayed in the ServiceBoard?
Why is my machine not displayed in the ServiceBoard?
Why is my machine not displayed in the ServiceBoard?
Simple machine service with the ServiceBoard
Use ServiceBoard on your smartphone or PC and log in to My tapio to digitalize your machine service and use it on all your devices.
No My tapio company account yet?
No My tapio company account yet?
No My tapio company account yet?
