Free ServiceBoard from HOMAG

Free ServiceBoard from HOMAG

Free ServiceBoard from HOMAG

Create & send
service case
in under a minute

Discover the easy help in case of emergency with ServiceBoard

Keep an overview

Overview of all service cases in your production - the service tickets that have already been resolved and those that are currently being processed.

Service tickets

Create a service ticket with just a few clicks, add photos and automatically send it to the right service partner.

Service tickets

Create a service ticket with just a few clicks, add photos and automatically send it to the right service partner.

Communication
with serviceAssist

Jump directly from the serviceAssist web app to the pre-filled service ticket in the tapio ServiceBoard.

Communication
with serviceAssist

Jump directly from the serviceAssist web app to the pre-filled service ticket in the tapio ServiceBoard.

Video diagnosis

Use the video transmission to connect directly with your service partner and look for specific solutions together.

Video diagnosis

Use the video transmission to connect directly with your service partner and look for specific solutions together.

Overview

Always keep an eye on open and solved tickets

If none of the solutions suggested in serviceAssist were helpful, you can jump directly from the serviceAssist web app to the pre-filled service ticket in the tapio ServiceBoard. This saves you valuable time in the event of machine breakdowns.

Smartphone shows open tapio ServiceBoard
Rider for easy navigation in the ServiceBoard with various ticket status labels

Overview

Always keep an eye on open and solved tickets

If none of the solutions suggested in serviceAssist were helpful, you can jump directly from the serviceAssist web app to the pre-filled service ticket in the tapio ServiceBoard. This saves you valuable time in the event of machine breakdowns.

Smartphone shows open tapio ServiceBoard
Rider for easy navigation in the ServiceBoard with various ticket status labels

Overview

Always keep an eye on open and solved tickets

If none of the solutions suggested in serviceAssist were helpful, you can jump directly from the serviceAssist web app to the pre-filled service ticket in the tapio ServiceBoard. This saves you valuable time in the event of machine breakdowns.

Smartphone shows open tapio ServiceBoard
Rider for easy navigation in the ServiceBoard with various ticket status labels

Applications in interaction

Service helper

Act quickly in the event of a problem

Thanks to a precise error description, the service case is routed directly to the appropriate technician. The technician contacts you by phone or uses video diagnostics via the ServiceBoard. With video diagnostics, you or the technician can show the problem or present the solution using 3D models. You can use the camera on your device to give the technician a direct insight. This saves time, minimizes downtime and reduces service costs.

serviceAssist and tapio ServiceBoard displayed on two smartphones
Movement of a pre-filled service ticket along data streams

Service helper

Act quickly in the event of a problem

Thanks to a precise error description, the service case is routed directly to the appropriate technician. The technician contacts you by phone or uses video diagnostics via the ServiceBoard. With video diagnostics, you or the technician can show the problem or present the solution using 3D models. You can use the camera on your device to give the technician a direct insight. This saves time, minimizes downtime and reduces service costs.

serviceAssist and tapio ServiceBoard displayed on two smartphones
Movement of a pre-filled service ticket along data streams

Service helper

Act quickly in the event of a problem

Thanks to a precise error description, the service case is routed directly to the appropriate technician. The technician contacts you by phone or uses video diagnostics via the ServiceBoard. With video diagnostics, you or the technician can show the problem or present the solution using 3D models. You can use the camera on your device to give the technician a direct insight. This saves time, minimizes downtime and reduces service costs.

serviceAssist and tapio ServiceBoard displayed on two smartphones
Movement of a pre-filled service ticket along data streams

ServiceBoard Live

ServiceBoard and serviceAssist in practice

The ServiceBoard saves you costs and valuable time when servicing machines. You can solve potential machine problems faster and get an overview of all your service cases - on your smartphone and tablet.

Carpenter in dark shirt and glasses at modern machine control
Darkened background with orange label: ServiceBoard & ServiceAssist YouTube Thumbnail.

ServiceBoard Live

ServiceBoard and serviceAssist in practice

The ServiceBoard saves you costs and valuable time when servicing machines. You can solve potential machine problems faster and get an overview of all your service cases - on your smartphone and tablet.

Carpenter in dark shirt and glasses at modern machine control
Darkened background with orange label: ServiceBoard & ServiceAssist YouTube Thumbnail.

ServiceBoard Live

ServiceBoard and serviceAssist in practice

The ServiceBoard saves you costs and valuable time when servicing machines. You can solve potential machine problems faster and get an overview of all your service cases - on your smartphone and tablet.

Carpenter in dark shirt and glasses at modern machine control
Darkened background with orange label: ServiceBoard & ServiceAssist YouTube Thumbnail.

furniture production

Simply use it in furniture production

At tapio, the number of users is unlimited, you only pay per machine for using the ServiceBoard. You can choose whether to conclude an annual or monthly subscription for the machine. You can easily manage the licenses, machines, and users of your company in my.tapio.one.

Carpenter in brown overalls working on laptop in production environment

furniture production

Simply use it in furniture production

At tapio, the number of users is unlimited, you only pay per machine for using the ServiceBoard. You can choose whether to conclude an annual or monthly subscription for the machine. You can easily manage the licenses, machines, and users of your company in my.tapio.one.

Carpenter in brown overalls working on laptop in production environment

furniture production

Simply use it in furniture production

At tapio, the number of users is unlimited, you only pay per machine for using the ServiceBoard. You can choose whether to conclude an annual or monthly subscription for the machine. You can easily manage the licenses, machines, and users of your company in my.tapio.one.

Carpenter in brown overalls working on laptop in production environment

Free ServiceBoard from HOMAG

Free ServiceBoard from HOMAG

Free ServiceBoard from HOMAG

Because downtimes are
significantly more expensive.
Choose your subscription

Basic

10

Per machine / per month

Unlimited number of service tickets

Unlimited number of users

Video Diagnosis Tool

Documentation of solutions

Search function

Basic

10

Per machine / per month

Unlimited number of service tickets

Unlimited number of users

Video Diagnosis Tool

Documentation of solutions

Search function

Basic

10

Per machine / per month

Unlimited number of service tickets

Unlimited number of users

Video Diagnosis Tool

Documentation of solutions

Search function

0

Basic + RIEPE

BASIC + 7

Basic + RIEPE

Unlimited number of service tickets

Unlimited number of users

Video Diagnosis Tool

Documentation of solutions

Search function

Send service ticket to RIEPE

Basic + RIEPE

BASIC + 7

Basic + RIEPE

Unlimited number of service tickets

Unlimited number of users

Video Diagnosis Tool

Documentation of solutions

Search function

Send service ticket to RIEPE

Basic + RIEPE

BASIC + 7

Basic + RIEPE

Unlimited number of service tickets

Unlimited number of users

Video Diagnosis Tool

Documentation of solutions

Search function

Send service ticket to RIEPE

App Plus Package

Yearly

62.50

Per month

MachineBoard (1 included)

MMR Mobile (1 included)

ServiceBoard (1 included)

serviceAssist (1 included)

twinio (1 included)

App Plus Package

Yearly

62.50

Per month

MachineBoard (1 included)

MMR Mobile (1 included)

ServiceBoard (1 included)

serviceAssist (1 included)

twinio (1 included)

App Plus Package

Yearly

62.50

Per month

MachineBoard (1 included)

MMR Mobile (1 included)

ServiceBoard (1 included)

serviceAssist (1 included)

twinio (1 included)

FAQ

How do I activate my ServiceBoard license?

How do I activate my ServiceBoard license?

How do I activate my ServiceBoard license?

How can I add a new service partner?

How can I add a new service partner?

How can I add a new service partner?

I have more than three attachments, what can I do?

I have more than three attachments, what can I do?

I have more than three attachments, what can I do?

How many users can use ServiceBoard?

How many users can use ServiceBoard?

How many users can use ServiceBoard?

On which devices can I use ServiceBoard?

On which devices can I use ServiceBoard?

On which devices can I use ServiceBoard?

My machine is not displayed in ServiceBoard, why is that?

My machine is not displayed in ServiceBoard, why is that?

My machine is not displayed in ServiceBoard, why is that?

More questions?

Get started now

Get started now

The tapio ServiceBoard on a smartphone and a laptop
The tapio ServiceBoard on a smartphone and a laptop
The tapio ServiceBoard on a smartphone and a laptop

With the machine service from tapio!

With the machine service from tapio!

No My tapio account yet?

No My tapio account yet?

No My tapio account yet?