Fix machine error messages by yourself
Stay productive: serviceAssist shows you immediate help for machine disruptions – completely without a service technician.
Stay productive: serviceAssist shows you immediate help for machine disruptions – completely without a service technician.
Stay productive: serviceAssist shows you immediate help for machine disruptions – completely without a service technician.
No My tapio company account yet?
No My tapio company account yet?
No My tapio company account yet?
serviceAssist
Web app for finding solutions to error messages
Error messages on your HOMAG machine? The serviceAssist web app offers proven solutions without the help of a service technician. Keep your production running yourself.
serviceAssist
Web app for finding solutions to error messages
Error messages on your HOMAG machine? The serviceAssist web app offers proven solutions without the help of a service technician. Keep your production running yourself.
serviceAssist
Web app for finding solutions to error messages
Error messages on your HOMAG machine? The serviceAssist web app offers proven solutions without the help of a service technician. Keep your production running yourself.
Classic
Optimize your service process at no cost
The free ServiceAssist Classic gives you unlimited access to your machine documentation, access to your remote diagnosis history and allows you to use ServiceRemote's advanced technology and more.
Classic
Optimize your service process at no cost
The free ServiceAssist Classic gives you unlimited access to your machine documentation, access to your remote diagnosis history and allows you to use ServiceRemote's advanced technology and more.
Classic
Optimize your service process at no cost
The free ServiceAssist Classic gives you unlimited access to your machine documentation, access to your remote diagnosis history and allows you to use ServiceRemote's advanced technology and more.
Advanced
Solution recommendations with serviceAssist Advanced
Receive proven solution suggestions with step-by-step instructions for error messages directly in the web app. Evaluate the solution steps in order to continuously improve the serviceAssist application together with us and indicate the probability of success even more precisely in the future.
Advanced
Solution recommendations with serviceAssist Advanced
Receive proven solution suggestions with step-by-step instructions for error messages directly in the web app. Evaluate the solution steps in order to continuously improve the serviceAssist application together with us and indicate the probability of success even more precisely in the future.
Advanced
Solution recommendations with serviceAssist Advanced
Receive proven solution suggestions with step-by-step instructions for error messages directly in the web app. Evaluate the solution steps in order to continuously improve the serviceAssist application together with us and indicate the probability of success even more precisely in the future.
digital service
Service ticket directly from serviceAssist
If none of the suggested solutions were helpful, you can send a pre-filled service ticket directly to the machine manufacturer via an interface with the tapio ServiceBoard and save valuable time.
digital service
Service ticket directly from serviceAssist
If none of the suggested solutions were helpful, you can send a pre-filled service ticket directly to the machine manufacturer via an interface with the tapio ServiceBoard and save valuable time.
digital service
Service ticket directly from serviceAssist
If none of the suggested solutions were helpful, you can send a pre-filled service ticket directly to the machine manufacturer via an interface with the tapio ServiceBoard and save valuable time.
Knowledge transfer
Proven solutions for machine errors
serviceAssist uses an extensive knowledge pool that integrates error messages and sensor data from HOMAG machines worldwide, the expertise of our service technicians, developers as well as feedback from you. The result is precise solution proposals in the serviceAssist web app.
Knowledge transfer
Proven solutions for machine errors
serviceAssist uses an extensive knowledge pool that integrates error messages and sensor data from HOMAG machines worldwide, the expertise of our service technicians, developers as well as feedback from you. The result is precise solution proposals in the serviceAssist web app.
Knowledge transfer
Proven solutions for machine errors
serviceAssist uses an extensive knowledge pool that integrates error messages and sensor data from HOMAG machines worldwide, the expertise of our service technicians, developers as well as feedback from you. The result is precise solution proposals in the serviceAssist web app.
Web app
No matter when and where - directly in the browser
Thanks to the technical implementation as a web app, serviceAssist can be used in the browser independently of the device, anytime and anywhere, without requiring updates [1].
Web app
No matter when and where - directly in the browser
Thanks to the technical implementation as a web app, serviceAssist can be used in the browser independently of the device, anytime and anywhere, without requiring updates [1].
Web app
No matter when and where - directly in the browser
Thanks to the technical implementation as a web app, serviceAssist can be used in the browser independently of the device, anytime and anywhere, without requiring updates [1].
Prices
Prices
Prices
Select and configure subscription now
Fix your machine problems yourself. Choose a serviceAssist subscription now.
Fix your machine problems yourself. Choose a serviceAssist subscription now.
serviceAssist Classic
0
€
Per month
Maintenance overview ²
Access to your machine documentation
serviceRemote license included
Overview of remote diagnosis history
Spare part management
Free with a tapio-registered HOMAG machine
serviceAssist Classic
0
€
Per month
Maintenance overview ²
Access to your machine documentation
serviceRemote license included
Overview of remote diagnosis history
Spare part management
Free with a tapio-registered HOMAG machine
serviceAssist Classic
0
€
Per month
Maintenance overview ²
Access to your machine documentation
serviceRemote license included
Overview of remote diagnosis history
Spare part management
Free with a tapio-registered HOMAG machine
serviceAssist Advanced
Yearly
12.50
€
Per month
Maintenance overview ²
Access to your machine documentation
serviceRemote license included
Overview of remote diagnosis history
Spare part management
Solution proposals with instructions (step by step) for specific error messages
serviceAssist Advanced
Yearly
12.50
€
Per month
Maintenance overview ²
Access to your machine documentation
serviceRemote license included
Overview of remote diagnosis history
Spare part management
Solution proposals with instructions (step by step) for specific error messages
serviceAssist Advanced
Yearly
12.50
€
Per month
Maintenance overview ²
Access to your machine documentation
serviceRemote license included
Overview of remote diagnosis history
Spare part management
Solution proposals with instructions (step by step) for specific error messages
More about tapio
More apps
Solve your machine problems easily by yourself
Solve your machine problems yourself easily.
Start for free with serviceAssist now
No My tapio company account yet?
No My tapio company account yet?
No My tapio company account yet?