News from the tapio app world.

Screenshot from My tapio of the new production tab
Screenshot from My tapio of the new production tab
Screenshot from My tapio of the new production tab

With the redesign of My tapio, the menu items “Machines” and “Production” have been merged. From now on, you can find all machine functions centrally in the “Production” tab.

The well-known option to group machines and storage locations via drag-and-drop remains unchanged.

New in this tab:

  • Machines can now be added directly via the “Production” tab.

  • The detail view of each machine can be accessed with one click – including function+ and all available actions.

  • All previous information from the “Machines” menu item has been integrated into the machine tiles within the production area.

How do I add a machine?

With the redesign of My tapio, the menu items “Machines” and “Production” have been merged. From now on, you can find all machine functions centrally in the “Production” tab.

The well-known option to group machines and storage locations via drag-and-drop remains unchanged.

New in this tab:

  • Machines can now be added directly via the “Production” tab.

  • The detail view of each machine can be accessed with one click – including function+ and all available actions.

  • All previous information from the “Machines” menu item has been integrated into the machine tiles within the production area.

How do I add a machine?

With the redesign of My tapio, the menu items “Machines” and “Production” have been merged. From now on, you can find all machine functions centrally in the “Production” tab.

The well-known option to group machines and storage locations via drag-and-drop remains unchanged.

New in this tab:

  • Machines can now be added directly via the “Production” tab.

  • The detail view of each machine can be accessed with one click – including function+ and all available actions.

  • All previous information from the “Machines” menu item has been integrated into the machine tiles within the production area.

How do I add a machine?

Screenshot from My tapio showing the service partner relationships.
Screenshot from My tapio showing the service partner relationships.
Screenshot from My tapio showing the service partner relationships.

As part of the redesign of My tapio, the management of service partner relationships has been restructured. This function is now available in the menu item "Company Account".

All other relevant settings for the company account are also summarized there. The functions for creating, managing, and deleting service partners remain unchanged.

The restructuring aims to focus on the areas that are important for daily use and to improve user guidance.

How do I add a service partner?


As part of the redesign of My tapio, the management of service partner relationships has been restructured. This function is now available in the menu item "Company Account".

All other relevant settings for the company account are also summarized there. The functions for creating, managing, and deleting service partners remain unchanged.

The restructuring aims to focus on the areas that are important for daily use and to improve user guidance.

How do I add a service partner?


As part of the redesign of My tapio, the management of service partner relationships has been restructured. This function is now available in the menu item "Company Account".

All other relevant settings for the company account are also summarized there. The functions for creating, managing, and deleting service partners remain unchanged.

The restructuring aims to focus on the areas that are important for daily use and to improve user guidance.

How do I add a service partner?


Screenshot from My tapio showing the support access
Screenshot from My tapio showing the support access
Screenshot from My tapio showing the support access

With the redesign of My tapio, the support access has received a new, central place. From now on, you can find the function to activate support access in the “Help & Support” area at the top right of the interface.

There, you can create support accesses as usual and remove them again if needed. The functionality remains intact and has been rearranged to improve user guidance.

New: An integrated counter shows at any time how many support accesses are currently active. This way, you always have an overview.

How do I activate a support access?

With the redesign of My tapio, the support access has received a new, central place. From now on, you can find the function to activate support access in the “Help & Support” area at the top right of the interface.

There, you can create support accesses as usual and remove them again if needed. The functionality remains intact and has been rearranged to improve user guidance.

New: An integrated counter shows at any time how many support accesses are currently active. This way, you always have an overview.

How do I activate a support access?

With the redesign of My tapio, the support access has received a new, central place. From now on, you can find the function to activate support access in the “Help & Support” area at the top right of the interface.

There, you can create support accesses as usual and remove them again if needed. The functionality remains intact and has been rearranged to improve user guidance.

New: An integrated counter shows at any time how many support accesses are currently active. This way, you always have an overview.

How do I activate a support access?

Image of three devices on which My tapio is open
Image of three devices on which My tapio is open
Image of three devices on which My tapio is open

In the coming days, we’ll be rolling out a major update to our customer portal My tapio. With a new design, improved navigation, and enhanced features, we aim to make your work easier.

What's new?
  • Easier navigation: The new structure makes key areas faster to access.

  • Clear overview: Revised design ensures better readability and orientation.

  • More performance: Faster load times, more stable application.

  • New possibilities: Home area, optimized management of production, apps, and users.

  • Store directly integrated: Select, purchase, and set up apps directly in the portal now.

Data remains intact

All existing data, settings, and central functions will remain unchanged through the update. The transition will occur automatically with the rollout.

Next steps

The redesign is part of a larger development of My tapio. In the coming months, additional features will follow, e.g., for managing subscriptions and invoices.

Further updates and new features will be continuously published here in the news center.

In the coming days, we’ll be rolling out a major update to our customer portal My tapio. With a new design, improved navigation, and enhanced features, we aim to make your work easier.

What's new?
  • Easier navigation: The new structure makes key areas faster to access.

  • Clear overview: Revised design ensures better readability and orientation.

  • More performance: Faster load times, more stable application.

  • New possibilities: Home area, optimized management of production, apps, and users.

  • Store directly integrated: Select, purchase, and set up apps directly in the portal now.

Data remains intact

All existing data, settings, and central functions will remain unchanged through the update. The transition will occur automatically with the rollout.

Next steps

The redesign is part of a larger development of My tapio. In the coming months, additional features will follow, e.g., for managing subscriptions and invoices.

Further updates and new features will be continuously published here in the news center.

In the coming days, we’ll be rolling out a major update to our customer portal My tapio. With a new design, improved navigation, and enhanced features, we aim to make your work easier.

What's new?
  • Easier navigation: The new structure makes key areas faster to access.

  • Clear overview: Revised design ensures better readability and orientation.

  • More performance: Faster load times, more stable application.

  • New possibilities: Home area, optimized management of production, apps, and users.

  • Store directly integrated: Select, purchase, and set up apps directly in the portal now.

Data remains intact

All existing data, settings, and central functions will remain unchanged through the update. The transition will occur automatically with the rollout.

Next steps

The redesign is part of a larger development of My tapio. In the coming months, additional features will follow, e.g., for managing subscriptions and invoices.

Further updates and new features will be continuously published here in the news center.