How do I enable a support access?

Here’s how to create a support access for your partner:

1. Log in as an administrator to your My tapio company account.

2. Click on the question mark icon in the top right Help and Support.

3. Navigate to the “Support Access” section and click on Activate Access.

4. Select the desired partner from the list and specify how long the access should be valid.

5. Confirm by clicking Activate Access.

An active access can be revoked at any time via the three dots ⋮ in the list in the “Support Access” section.

To learn exactly what a support access includes, you can find out here.