maintenance "To-Go"

Technical requirements
for using the service app "ServiceBoard"

+ Mobile devices Android 6 or later or
iOS 11.0 or later
+ Internet connection Download min. 384 kbit/s
Upload min. 384 kbit/s
+ Machines All machines and servicable items of integrated tapio partners.
Machine connectivity or tapio-readiness is not required for using ServiceBoard for service inquiries and video diagnosis.
+ Service Partners You might need you (existing) service contract with your individual service partner, e.g., the machine manufacturer, to be served by the corresponding service partner.

Simply download the app to try the demo mode!

How to activate your ServiceBoard license


Register your company at and invite your colleagues as users.


Register your machines and serviceable items of integrated tapio partners. Add the service partner relations within your company account in


Go to the tapio shop, select a package and buy your ServiceBoard license.


Assign the purchased ServiceBoard licenses to your machines and add additional packages if necessary.


Take your mobile device and download tapio ServiceBoard from the App Store or Google Play.


Open the app on your mobile device and log in with your tapio user account. Off you go!

You will get to know how you, as a machine manufacturer, can install the ServiceBoard for your customers.

digital customer service

How you can use the ServiceBoard for your customers as a tapio partner

We show you how you as a machine manufacturer, tool and material manufacturer can shape the digital service for your customers more efficiently and more easily. Because with just one service app, your customer can send service tickets to exactly the right service partner, i.e. your service department, quickly and securely.

Happy to help

Support for technical questions

+49 7445 8379 949
Monday to Friday from 8.00 to 17.00 (CET)

examples from the workshop & production

Maintenance and service from practice
made digital & efficient