News from the ServiceBoard
Create, send, and resolve service cases
Create service tickets in seconds, send them directly to your service partner, fix errors through video diagnosis, and document solutions – all without an on-site technician.
Create service tickets in seconds, send them directly to your service partner, fix errors through video diagnosis, and document solutions – all without an on-site technician.
Create service tickets in seconds, send them directly to your service partner, fix errors through video diagnosis, and document solutions – all without an on-site technician.
No My tapio company account yet?
No My tapio company account yet?
No My tapio company account yet?
Create service tickets
Create service cases with just a few clicks
Create a service tickets fast and easily with just a few clicks, add photos and automatically send all of it to the right service partner. The attachments provide your service partner with valuable insights in advance, effectively reducing downtime and machine stoppages.
Create service tickets
Create service cases with just a few clicks
Create a service tickets fast and easily with just a few clicks, add photos and automatically send all of it to the right service partner. The attachments provide your service partner with valuable insights in advance, effectively reducing downtime and machine stoppages.
Create service tickets
Create service cases with just a few clicks
Create a service tickets fast and easily with just a few clicks, add photos and automatically send all of it to the right service partner. The attachments provide your service partner with valuable insights in advance, effectively reducing downtime and machine stoppages.
Identify the problem
Minimize time and costs with remote maintenance
Based on a precise problem description, cases are routed directly to the appropriate service contact. The technician contacts you by phone or uses the integrated videodiagnosis in ServiceBoard. Video diagnosis allows you to show the issue and your service contact can present the solution using 3D models. You can use your device's camera to give the technician a direct insight. This saves time, minimizes downtime and reduces service costs.
Identify the problem
Minimize time and costs with remote maintenance
Based on a precise problem description, cases are routed directly to the appropriate service contact. The technician contacts you by phone or uses the integrated videodiagnosis in ServiceBoard. Video diagnosis allows you to show the issue and your service contact can present the solution using 3D models. You can use your device's camera to give the technician a direct insight. This saves time, minimizes downtime and reduces service costs.
Identify the problem
Minimize time and costs with remote maintenance
Based on a precise problem description, cases are routed directly to the appropriate service contact. The technician contacts you by phone or uses the integrated videodiagnosis in ServiceBoard. Video diagnosis allows you to show the issue and your service contact can present the solution using 3D models. You can use your device's camera to give the technician a direct insight. This saves time, minimizes downtime and reduces service costs.
Receive solution
Your knowledge database for machine problems
With ServiceBoard, you automatically create an extensive knowledge database. The documented solutions for individual machine problems enable you to solve recurring problems independently. The search function allows you to quickly find previous solutions, saving you valuable time in the event of production downtimes.
Receive solution
Your knowledge database for machine problems
With ServiceBoard, you automatically create an extensive knowledge database. The documented solutions for individual machine problems enable you to solve recurring problems independently. The search function allows you to quickly find previous solutions, saving you valuable time in the event of production downtimes.
Receive solution
Your knowledge database for machine problems
With ServiceBoard, you automatically create an extensive knowledge database. The documented solutions for individual machine problems enable you to solve recurring problems independently. The search function allows you to quickly find previous solutions, saving you valuable time in the event of production downtimes.
Web app
No matter when and where - directly in the browser
Thanks to its technical implementation as a web app, the ServiceBoard can be used independently of the device, anytime and anywhere in the browser, without the need for updates [1].
Web app
No matter when and where - directly in the browser
Thanks to its technical implementation as a web app, the ServiceBoard can be used independently of the device, anytime and anywhere in the browser, without the need for updates [1].
Web app
No matter when and where - directly in the browser
Thanks to its technical implementation as a web app, the ServiceBoard can be used independently of the device, anytime and anywhere in the browser, without the need for updates [1].
Prices
Prices
Prices
Because downtimes are more expensive.
Basic
10
€
Per machine / per month
Unlimited number of service tickets
Unlimited number of users
Video Diagnosis Tool
Documentation of solutions
Search function
Basic
10
€
Per machine / per month
Unlimited number of service tickets
Unlimited number of users
Video Diagnosis Tool
Documentation of solutions
Search function
Basic
10
€
Per machine / per month
Unlimited number of service tickets
Unlimited number of users
Video Diagnosis Tool
Documentation of solutions
Search function
0
€
News
News
News
New in the service board
Discover the latest features and updates of the ServiceBoard web app. Stay informed about important changes, improvements, and new tools.
Blog
Blog
Blog
Service from practice
made digital & efficient
Discover current posts about the ServiceBoard and digital innovations in the wood industry on the tapio blog.
FAQ
How can I add a new service partner?
How can I add a new service partner?
How can I add a new service partner?
How do I activate my ServiceBoard license?
How do I activate my ServiceBoard license?
How do I activate my ServiceBoard license?
I have more than three attachments, what can I do?
I have more than three attachments, what can I do?
I have more than three attachments, what can I do?
How many users can use ServiceBoard?
How many users can use ServiceBoard?
How many users can use ServiceBoard?
On which devices can I use ServiceBoard?
On which devices can I use ServiceBoard?
On which devices can I use ServiceBoard?
Why is my machine not displayed in the ServiceBoard?
Why is my machine not displayed in the ServiceBoard?
Why is my machine not displayed in the ServiceBoard?
More questions?
Matching solutions
serviceAssist
Fix error messages yourself
serviceAssist
Fix error messages yourself
serviceAssist
Fix error messages yourself
MachineBoard
Keep an eye on your machines
MachineBoard
Keep an eye on your machines
MachineBoard
Keep an eye on your machines
twinio
Manage tools digitally
twinio
Manage tools digitally
twinio
Manage tools digitally
Simple machine service with the ServiceBoard
Use ServiceBoard on your smartphone or PC and log in to My tapio to digitalize your machine service and use it on all your devices.
No My tapio company account yet?
No My tapio company account yet?
No My tapio company account yet?
