remote service & remote maintenance
Solving your service requests better and faster
Simply download the app to try the demo mode!
Service tickets
- Overview of all service tickets created in your ServiceBoard - closed and open service cases
- Open new ticket, select your machine, describe your service case, add photos and mark if production has stopped due to the issue - off you go!
- No time-consuming queue, your service technician contacts you
Service monitoring
- Overview of maintenance status of all serviceable items
- Different machine brands can be integrated
- Urgent maintenance tasks can be filtered
Video call
- Initiate video diagnosis to connect with your service partner
- Show your service technician via your camera your issue
- See the screen of your service technician who can display possible solutions to you
- Use ServiceBoard on your smartphone or your tablet – the app works on iOS and Android
Spare parts shop
ServiceBoard is linked to spare parts shop of your service partner if manufacturer is integrated and provides this service
ServiceBoard live
With the ServiceBoard you save costs and valuable time during machine service. So you solve potential machine problems faster and get an overview of all your service cases - on your smartphone and tablet.
ServiceBoard in a nutshell
That's how it works!
ServiceBoard offers an overview of all previous and current service cases within a company for various machines, tools, and materials. It is an app to easily communicate with different service partners. Simply create a service ticket and use video diagnosis to get your solution for a machine error faster. Your solutions are stored for you and your team.examples from the workshop & production
Maintenance and service from practice
made digital & efficient
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