Overview of all service tickets created in your ServiceBoard - closed and open service cases
Open new ticket, select your machine, describe your service case, add photos and mark if production has stopped due to the issue - off you go!
No time-consuming queue, your service technician contacts you
Overview of maintenance status of all serviceable items
Different machine brands can be integrated
Urgent maintenance tasks can be filtered
Initiate video diagnosis to connect with your service partner
Show your service technician via your camera your issue
See the screen of your service technician who can display possible solutions to you
Use ServiceBoard on your smartphone or your tablet – the app works on iOS and Android
Spare parts shop
ServiceBoard is linked to spare parts shop of your service partner if manufacturer is integrated and provides this service
ServiceBoard in a nutshell
That's how it works!
ServiceBoard offers an overview of all previous and current service cases within a company for various machines, tools, and materials. It is an app to easily communicate with different service partners. Simply create a service ticket and use video diagnosis to get your solution for a machine error faster. Your solutions are stored for you and your team.
examples from the workshop & production
Maintenance and service from practice made digital & efficient