remote service & remote maintenance

Solving your service requests better and faster

Simply download the app to try the demo mode!

Service tickets

  • Overview of all service tickets created in your ServiceBoard - closed and open service cases
  • Open new ticket, select your machine, describe your service case, add photos and mark if production has stopped due to the issue - off you go!
  • No time-consuming queue, your service technician contacts you

Service monitoring

  • Overview of maintenance status of all serviceable items
  • Different machine brands can be integrated
  • Urgent maintenance tasks can be filtered

Video call

  • Initiate video diagnosis to connect with your service partner
  • Show your service technician via your camera your issue
  • See the screen of your service technician who can display possible solutions to you
  • Use ServiceBoard on your smartphone or your tablet – the app works on iOS and Android

Spare parts shop

ServiceBoard is linked to spare parts shop of your service partner if manufacturer is integrated and provides this service

ServiceBoard in a nutshell

That's how it works!

ServiceBoard offers an overview of all previous and current service cases within a company for various machines, tools, and materials. It is an app to easily communicate with different service partners. Simply create a service ticket and use video diagnosis to get your solution for a machine error faster. Your solutions are stored for you and your team.
examples from the workshop & production

Maintenance and service from practice
made digital & efficient

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